Booking conditions

The small print for just in case

Check-in from 3.00 p.m. Check-out before 11.00 a.m.
If you wish to arrive after 6.00 p.m. please let us know beforehand.

Terms of contract

Once we have received a booking, written, by telephone, electronically or in person and we have issued a confirmation, a contract is deemed to exist between the guest and the Hotel Bären. Any communications by e mail are considered written and are binding.

Reservation Guarantee

You are deemed to have read and accepted the General Terms and Conditions.
You can confirm your reservation with credit card details or a bank transfer.
Depending on the reservation the Hotel Bären can request a payment of one or more days as a deposit. If these conditions are not met, the Hotel Bären may cancel the booking without notice.

Our bank details:

Berner Kantonalbank
Account number: 16 6041 5631 1
Clearing number: 79050
Swift Code: KBBECH 22
IBAN: CH50 0079 0016 6041 5631 1

Cancellation Terms

The terms of cancellation are a condition of the reservation.
If your stay is shortened or cancelled the price of the reserved room is taken as a basis for calculation. This includes cancellation due to illness or injury, therefore we recommend that you take out travel cancellation insurance.

Cancellation costs for bookings for the time 16 December 2022 – 9 April 2023

20-8 days before arrival 50% of the total cost
7 – 0 days before arrival, no show or early departure 100% of the total cost

Cancellation costs for bookings for the time 18 May – 8 October 2023

14 – 0 days before arrival, no show or early departure 100% of the total cost

Exception for reservation for more than 3 rooms:

When booking more than 3 rooms, different policies and additional supplements may apply.

Means of payment

You can settle your hotel bill with cash, EC direct, Postcard, Mastercard or Visa.